← Journey to the West
Support

Get in touch

Lost access, a purchase question, a typo you spotted, or just a thought about the translation — we read every email ourselves.

hello@inkstoneonline.com

We typically reply within 1–2 business days.

Common questions

I bought the book but I'm on a new device / browser and it's asking me to pay again

Your access is tied to a cookie in the browser you purchased with. Email us from the address you used at checkout and we'll restore your access — see our restore page for details.

I want a refund

No problem — see our refund policy, or just email us directly.

A chapter or the audio isn't loading

Let us know which chapter and what device/browser you're on, and we'll look into it right away.

I found a typo or translation issue

We'd genuinely love to hear it — include the chapter number and the line if you can.